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Diane Gilleland

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Activity overview

Latest activity by Diane Gilleland
  • Diane Gilleland created an article,

    Configuring the Send As address for your mailbox

    In this article: If you use a custom domain if you use a non-custom domain   When you forward email to an Outpost mailbox, you may be able to update the "send as" address. That's the email addr...

    • Edited
    • 1 follower
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    • 0 votes
  • Diane Gilleland created an article,

    Preventing Outpost email from being flagged as spam with an SPF record

    Outpost sends mail on behalf of your domain. There are cases where some servers will consider this behavior suspicious. If you're finding that your emails sent from Outpost are being flagged as spa...

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    • 1 follower
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    • 0 votes
  • Diane Gilleland created an article,

    Can I manage my personal email in Outpost?

    Your Outpost account can contain as many mailboxes as you need. So if you like, you can set up a mailbox for your personal email account and manage it alongside your shared mailboxes. It's a great ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane Gilleland created an article,

    Creating an Outpost email address while you create your Outpost account

    Outpost operates as a communications layer on top of an existing email address. If you don't have an email address you'd like to connect with your Outpost account, you can always create an Outpost ...

    • Edited
    • 1 follower
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    • 0 votes
  • Diane Gilleland created an article,

    Tips for using tags

    Outpost's Tags feature is a flexible tool for categorizing and monitoring themes in your email. Here are some creative ways our customers use tags.  Learning from your email history Tags can help y...

    • Edited
    • 1 follower
    • 0 comments
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  • Diane Gilleland created an article,

    Using custom fields (variables) in your email templates

    When you create a template, you may need to make sure that each time one of your team uses it, they remember to add some customer-specific details to the email. Here are some common examples: The ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane Gilleland created an article,

    Adding and editing tags

    In this article: Creating a new tag Editing a tag Adding a tag to a conversation Removing a tag from a conversation Sorting a mailbox or folder by tags   Tags help you track ongoing themes in y...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Diane Gilleland commented,

    Thanks for your suggestion, Brad. There may be multiple ways that an entrepreneur might want to format a parenthetical citation in a business plan, so we've not recommended any single one here. I'v...

  • Diane Gilleland created an article,

    Downloading and installing Google fonts

    In this article: Downloading and installing Google fonts on Mac Downloading and installing Google fonts on Windows   If you are exporting your business plan as a Word document and applying one ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane Gilleland commented,

    Hi, Dan - since you mentioned suspending your account rather than cancelling, let me share the two options you'll want to consider: First, if you do cancel your account, you have the option to rea...