Diane G.
Activity overview
Latest activity by Diane G.-
Diane G. created an article, Configuring the Send As address for your mailbox
In this article: If you use a custom domain if you use a non-custom domain When you forward email to an Outpost mailbox, you may be able to update the "send as" address. That's the email addr...
-
Diane G. created an article, Preventing Outpost email from being flagged as spam with an SPF record
Outpost sends mail on behalf of your domain. There are cases where some servers will consider this behavior suspicious. If you're finding that your emails sent from Outpost are being flagged as spa...
-
Diane G. created an article, Adding a mailbox connected to an Office 365 email address
You can add another mailbox to your Outpost account any time. This article will show you how to add a new mailbox using an Office 365 address you own. We're assuming that you've already started you...
-
Diane G. created an article, Can I manage my personal email in Outpost?
Your Outpost account can contain as many mailboxes as you need. So if you like, you can set up a mailbox for your personal email account and manage it alongside your shared mailboxes. It's a great ...
-
Diane G. created an article, Downloading and printing your pitch
Once you've filled out the Pitch page, you can download a copy as a PDF document to share with others. The resulting PDF will contain either one or two pages, depending on the number of sections yo...
-
Diane G. created an article, Creating an Outpost email address while you create your Outpost account
Outpost operates as a communications layer on top of an existing email address. If you don't have an email address you'd like to connect with your Outpost account, you can always create an Outpost ...
-
Diane G. created an article, Analytics available in Outpost
In this article: Total actions for the date range and mailbox Average response time by user Average response time by date Average response time by time This article covers the types of analyt...
-
Diane G. created an article, Using Outpost analytics
In this article: Opening the analytics display Choosing which mailboxes to include the display Setting the date range Updating the data Returning to mail Outpost offers an Analytics page, whe...
-
Diane G. created an article, Tips for using tags
Outpost's Tags feature is a flexible tool for categorizing and monitoring themes in your email. Here are some creative ways our customers use tags. Learning from your email history Tags can help y...
-
Diane G. created an article, Using custom fields (variables) in your email templates
When you create a template, you may need to make sure that each time one of your team uses it, they remember to add some customer-specific details to the email. Here are some common examples: The ...