Sean Serrels

Language packs available

1. Business Plan Pro
2. Using Business Plan Pro

The following Language packs are available in Business Plan Pro 12 Business Plan Pro 12 US edition: English Spanish Business Plan Pro 12 UK edition: English Spanish Italian French German I...

• Edited May 13, 2021 00:44
• 2 followers
• 0 comments
• -1 votes

Saving your downloaded plan on an iPad

1. LivePlan
2. Downloading and printing

When you're using LivePlan on an iPad, the process of downloading and saving your plan looks a little different than it does on a desktop computer. Note: You can download your plan as either a PDF ...

• Edited January 15, 2021 22:12
• 1 follower
• 0 comments
• 0 votes

RETIRED Run-time Error 13: Type Mismatch

1. Retired Software
2. Marketing Plan Pro version 9.0 and older

The error that you have encountered is typically caused by some Windows system files not being properly installed or updated.To resolve the issue, please follow the instructions below.A. Download t...

• Edited April 11, 2019 23:12
• 1 follower
• 0 comments
• -3 votes

Palo Alto Software’s GDPR Compliance

1. LivePlan
2. System requirements and security

Data privacy and security have always been top priorities for Palo Alto Software. As we have built our small business software tools, maintaining user privacy has always been a key part of our prod...

• Edited January 15, 2021 22:56
• 1 follower
• 0 comments
• 1 vote

Unable to play videos in Business Plan Pro

1. Business Plan Pro
2. Error Resolutions

If you're using a computer running Windows 10, you will most likely see an error (like below) when trying to play the videos or read the transcripts from within Business Plan Pro 12. This error i...

• Edited May 13, 2021 21:07
• 1 follower
• 0 comments
• 3 votes

Marketing Plan Pro 9.0 Academic in Windows 10

1. Other products
2. FAQ

Marketing Plan Pro 9.0 Academic (MPP9) is older academic software that was developed long before Windows 10 was released. Users can still install and use MPP9 in Windows 10, but there are some extr...

• Edited January 18, 2018 20:45
• 1 follower
• 0 comments
• -1 votes

Palo Alto Networks

1. Other products
2. FAQ

If your question is regarding Virtual Machines (vm), Network Appliances or Firewalls, you may have reached us by mistake. Palo Alto Networks sells and services these items, but we are Palo Alto Sof...

• Edited January 22, 2019 20:41
• 1 follower
• 0 comments
• 6 votes

Run-time Error -2147221504 (80040000)

1. Sales and Marketing Pro
2. Error Resolutions

When double-clicking on the program icon, you receive a message which says: Run-time Error '-2147221504 (80040000)': The plan you are opening requires files that are not installed. Please update ...

• Edited May 26, 2021 15:19
• 1 follower
• 0 comments
• -2 votes

Adding and removing contributors and guests

1. LivePlan
2. Collaborating with others

In this article: Adding a contributor to your account Adding a guest to your account Changing a guest to a contributor, or vice versa Removing a contributor or guest There are three user roles ...

• Edited November 02, 2021 00:00
• 6 followers
• 0 comments
• 4 votes

Formula backstep

1. Business Plan Pro
2. Working with Financials

In Spreadsheets, Formula Backstep lets you trace cell references in table formulas. Wherever a formula refers to another cell (or a named range of cells), Formula Backstep will jump to that source...

• Edited May 13, 2021 20:46
• 2 followers
• 0 comments
• 1 vote