Auto BCC lets you automatically send a copy of every message sent from a mailbox to a specified email address or addresses (up to 5 total). This feature can be used to send customer emails to a CRM to help achieve a more complete log of customer interactions.
- Click on your User name in the upper right corner of the Outpost window:
- In the sidebar of the Settings page, click Mailboxes:
- Type the emails that you wish to Auto BCC in the highlighted field:
- Up to 5 email addresses may be entered per mailbox. To remove an email address, click on the X icon next to the email:
Click on Save Changes when changes are complete:
Note: Auto BCC will only send a copy of the emails sent from the current mailbox to the recipients that have been entered.