- Create an Outpost hosted mailbox. This will create a new TeamOutpost.com email address for use below.
- Once that mailbox is set up, you will go to your Office 365 distribution list settings and add that new address to your distribution list.
-
Note: You might need to add your TeamOutpost email address to your O365 contact listbefore being able to add it as a member to the distribution list.
-
- Accept the distribution list invitation in Outpost
-
Go back to Outpost and the newly created email. There should be aninvitation sent here once you add it to the distribution list.
-
- Change the “Send from” address for the new Outpost mailbox
-
Go the the mailbox settings in Outpost > click the display email addressfield > choose option “Send from another email address”
- Type your original distribution list email here
- Send test message
- If you do receive the test message, then everything is good to go
- If test message is not received, let us know so that we can troubleshoot further
-
-
Once this mailbox is set up, add the rest of your team members so you caneffectively evaluate Outpost as a collaborative shared inbox.
-
Once ready, remove individual team members from the distribution list except theTeamOutpost email address
-
This will make it so only one copy of the email comes into Outpost andduplicate emails aren't sent to individuals as well
-
Have any questions? Contact us for help getting set up.
Comments
Article is closed for comments.