The LivePlan Method: Advise Phase Follow

Time Required: 3.50 hours 

To jump to specific steps, use the links above.

Note: This page is for Strategic Advisors.


In the monthly advisory meetings with your client, you'll present a review of the previous month's performance, show how it compares to the goals set out in the forecast, and discuss any adjustments that may be needed to help the business stay on track toward those goals.

Use our Strategic Advisor Monthly Advising Guide to conduct your advisory meetings. Simply fill out our Resource Guides request form to download a set of three guides, one for each of the three meetings in the LivePlan Method.



Step 5.01: Review the Scoreboard

To prepare for these meetings, you'll need to review the client's LivePlan Scoreboard. This review should be performed after your client's month-end close.

The links below will show you how to read and interpret the Scoreboard metrics, but generally, you're looking for these things:

  • How do the just-completed month's actuals compare to the forecast? If there's a variance, you'll want to discuss it with your client.
  • Can you identify any larger trends over the past several months? 
  • Among the metrics on display, which ones are the most important to your client's current business goals? It's tempting to want to cover all of the metrics with your client, but it's much more effective to focus a small number of highly-relevant metrics.

Compose a few feedback points on this data to share with your client at the meeting.

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Step 5.02: Review Benchmarks data

Perform a similar review of the Benchmarks tab, looking for how the client's actuals for the month compare to the benchmark data for the industry. Are there variances? Make some notes on this data to share with the client.

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Step 5.03: Review Milestones, prepare for the meeting

Review the client's Milestones list for any items that should have been completed during the month. You'll want to discuss these in the meeting.

With these reviews complete, follow the meeting preparation guideline in the Strategic Advisor Monthly Advising Guide.

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Step 5.04: Host the monthly meeting 

When you conduct the monthly advisory meeting, keep in mind that there's no need to cover the client's entire strategic plan in detail. Instead, you'll be focusing on the metrics that matter most in achieving the client's current goals. 

The Strategic Advisor Monthly Advising Guide contains a meeting agenda that will help you keep these meetings focused and briskly-paced. You'll also find script samples and questions for the client.


Step 5.05: Monthly wrap-up, post-meeting

After the meeting, use the Strategic Advisor Monthly Advising Guide to complete a 20-minute follow-up that completes the work of this meeting, and sets the stage for the coming month's meeting.

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