How can I get an invoice for my Outpost payment? Follow

We provide billing documentation for your Outpost subscription by sending an emailed receipt each time a monthly or annual payment is processed. These emails are sent to the account Owner's email address. 

Palo Alto Software is a U.S. company with no VAT registration. We do not apply any VAT to your Outpost purchase, so we do not issue any VAT invoices.

As an account Owner, you can also download copies of any of your past billing receipts from the Account page of Outpost.

For the account Owner: downloading past invoices

1. In the upper right corner of the window, click the Settings gear:
   
2. On the Settings page, click the Account link:
   
   

   Note: Only the account Owner has access to the Account page.

3. On the Account page, locate the Payment History section. You'll see a Download as PDF link next to each billing receipt that's been issued for your account. Click the link next to the receipt you'd like to download:
   
4. The receipt document will download to your computer.

Customizing the billing information on downloaded invoices

If you'd like to have your company's name and address included on your billing receipts (both past and future), you can add such information on the Account page.

1. In the upper right corner of the window, click the Settings gear:
   
2. On the Settings page, click the Account link:
   
3. On the Account page, locate the Billing Information section. Click the Add link:
   
4. Enter your billing details, then click Update billing address:
   
5. If you'd like to download your past receipts again so that they contain your updated billing details, just follow the steps in the first section of this page.

More on Account Owner Tools:

• Updating your Outpost payment method
• Cancelling your Outpost subscription
• Reactivating your Outpost account
• Changing your Outpost subscription plan