When installing our software, you might encounter the following error message:
“Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Palo Alto Software”
This is an error from the Windows Installer which basically mean that there is a pending installation that needs to be finished before it can start another installation (to install our program).
Microsoft has released a utility called Microsoft Fixit which should be able to automatically detect and fix the pending installation. You will find that utility and instructions for it's usage here: