Installation Error: “Please make sure you have finished any previous setup....” Follow

When installing our software, you might encounter the following error message:

“Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Palo Alto Software”

This is an error from the Windows Installer which basically mean that there is a pending installation that needs to be finished before it can start another installation (to install our program).

Microsoft has released a utility called Microsoft Fixit which should be able to automatically detect and fix the pending installation. You will find that utility and instructions for it's usage here:

Microsoft.com Solution: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Was this article helpful?
7 out of 38 found this helpful
Have more questions? Submit a request

Comments

0 comments