Installation Error: “Please make sure you have finished any previous setup....” Follow


When installing our software, you might encounter the following error message:

“Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Palo Alto Software”

This is an error from the Windows Installer which basically mean that there is a pending installation that needs to be finished before it can start another installation (to install our program).

Microsoft has released a utility called Microsoft Fixit which should be able to automatically detect and fix the pending installation. You will find that utility and instructions for it's usage here: Solution:

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