As you use your web browser each day, it tends to hold on to certain information in order to help you use the web more efficiently. At times, however, this accumulated data can create issues with accessing certain web pages. This is why, when you encounter an issue with Email Center Pro, one of the first troubleshoots we usually recommend is clearing your browser's cache and cookies.
Below are links to instructions for clearing the cache of commonly-used browsers:
Note: When you clear your browser's cache, you will immediately be signed out of all websites you are currently logged in to, including Email Center Pro. Depending on your browser, you may be able to select some logins to keep active.
Note: The instructions above are for desktop browsers. If you are using Email Center Pro on a mobile device, check the correct cache-clearing process for your device.