If you're finished working on your LivePlan companies for now, but think you may want to access them in the future, we recommend putting your account on hold. While your account is on hold, you pay a small monthly fee to keep your information backed up, and you have the option to reactivate it at any time. You also have access to the account for the rest of the paid period until it goes on hold.
To put your account on hold:
From the Account menu, choose Manage Account:
- In the sidebar of the account management page, click Cancel Account:
Click Put account on hold:
In the overlay that appears, click Put account on hold:
Your account will be active for the rest of the current paid period, and then it will be placed on hold. Your billing amount will change to the on-hold charge at that time as well.
During the remainder of your current paid period, you can reactivate your account or cancel it without any consequences.