You can access LivePlan from almost any computer (and many devices), so long as you have Internet access. We test the app regularly with all of the operating systems and browsers that our customers commonly use. See below for details.
Windows and Mac
We fully support both Microsoft Windows and Mac OS, provided that the version you are using is capable of running one of the supported browser versions listed below.
Note that some older Windows and Mac computers — such as Macs with PowerPC (instead of Intel) chips — can only run older browser versions, and may not be able to run our app without issues. If your computer can't run a currently supported browser, we can't promise it will run the app well, since we don't test for such scenarios.
We support the two latest versions of the following browsers (see the exception below):
- Google Chrome
- Safari (Mac and iOS only, only the latest version is supported)
- Internet Explorer / Edge (Windows only)
The current version of iOS is fully supported on the iPad. LivePlan generally runs well on the iPhone and iPod touch as well, but we do not routinely test on those smaller devices.
Other mobile devices
No other mobile devices are popular enough with our customers to justify testing time. Here's what we know about a couple of other platforms, though:
- Android — Tablets and phones running Google's Android operating system are generally capable of running our app effectively. The potential sticking point is the text editor. Different devices use different flavors of Android, and some of those flavors — just like older versions of Apple's iOS operating system — do not support rich text editing in web apps.
- BlackBerry — The BlackBerry operating system has known issues and is not a good choice for using LivePlan.
If you using are a different device, browser, or operating system, feel free to give it a try. We can't offer any guarantees, but since our app is designed to web standards, it's possible that any standards-compliant platform will run it well.
Downloading and printing on iPad and other mobile devices
If you are using an iPad or other mobile device, when you download your plan as either a PDF or Word document, LivePlan will display the document in your browser first. You can then save the document to any cloud-based file storage app you have installed on your device.