You can access LivePlan from almost any computer (and many devices), so long as you have a strong, reliable Internet connection. We test the app regularly with all of the operating systems and browsers that our customers commonly use. See below for details.
Windows and Mac
We fully support both Microsoft Windows and Mac OS, provided that the version you're using can run one of the supported browser versions listed below.
Note that some older Windows and Mac computers can only run older browser versions, and may not be able to run our app without issues. If your computer can't run a browser from the supported list below, we can't promise it will run the app well, since we don't test for such scenarios.
We support the two latest versions of the following browsers (see the exception below):
- Google Chrome
- Microsoft Edge
The current version of iOS is fully supported on the iPad. LivePlan generally runs well on the iPhone and iPod touch as well, but we do not routinely test on those smaller devices. We do not recommend or support attaching a third-party keyboard to any mobile device for data entry. Attached keyboards can create issues with navigation and text editing in LivePlan.
For more details, see Can I use LivePlan on a tablet or iPad?
Other mobile devices
- Android — Tablets and phones running Google's Android operating system are generally capable of running our app effectively. The potential sticking point is the text editor. Different devices use different flavors of Android, and some of those flavors — just like older versions of Apple's iOS operating system — do not support rich text editing in web apps.
- BlackBerry — The BlackBerry operating system has known issues and is not a good choice for using LivePlan.
If you using are a different device, browser, or operating system, feel free to give it a try. We can't offer any guarantees, but since our app is designed to web standards, it's possible that any standards-compliant platform will run it well.