Every account allows you to have a certain number of active companies. Using the upgrade options in LivePlan, you can increase the number of active companies allowed in your account.
To change the number of active companies in your account:
- From the Account menu, choose Manage Account:
- On the Account Details tab, click the Change your active company limit link:
Note: If upgrade/downgrade options are not available for your account, there will be a message here asking you to contact us to change the number of active companies on your account. This message will appear if your account is on hold, for example.
- In the overlay that appears, select the number of active companies you need:
Note: If you want more companies than are offered in the list box, please contact us for volume pricing.
Once you make a selection, the blue box will indicate the change in the amount you’ll be charged:
- When you are satisfied with your selection, click OK. The amount you are charged will change on the date of your next billing.
Note: If you decide that you don’t want to change the active company limit after all, simply go back and select your current limit from the list box and click OK.