If a contributor or guest you've invited does not receive the LivePlan invitation you sent, it may have ended up in their Spam or Junk Mail. You might want to suggest that they check there for it. However, it is also very easy to resend the invitation, if you need to.
To resend an invitation:
- From the Account menu, choose Manage Account:
- In the sidebar of the account management page, click Users:
- Next to the guest or contributor whose invitation is pending, click Resend:
- In the Send Invitation overlay that appears, do the following:
- Choose/edit the user's permissions.
- Select the companies you want the guest to have access to.
- Click Resend Invitation.
- To exit the account management page, click I'm Done in the upper right corner: