When you create a mailbox in Outpost and connect an email account to it, our app will import the entire email history from that account. We do this so that you can use Outpost to perform searches effectively - it wouldn't be very helpful if you could only access recent emails.
The length of time Outpost needs to import your full email history will depend on two main factors:
- The number of months (or years) of history contained in your source email
- The number of source email accounts you're importing to Outpost at one time
If your email history is extensive, it may take a few days to import it fully. Your most recent messages should appear right away, and then your older messages will continue to import as you're using Outpost.
You can use Outpost normally, or even log out or turn off your computer at any time during the import. The import process is not dependent on an internet connection.
Note: If a few minutes have passed and you're not seeing any messages importing at all, please contact us and we'll be glad to help.
The only issues you should encounter during import are these:
- When you perform a search, Outpost can only include emails it has already imported in the results. Until the import is complete, your search results may be incomplete.
- The banner below, which appears when you have new conversations in your Inbox, will be disabled during the import process. Once import is complete, that banner will be restored:
You can also leave Outpost or log out at any time during the import, and it will continue uninterrupted.