Using the Live Chat tool in Outpost Follow

You can chat with us live Monday-Friday, 8am - 5pm, U.S. Pacific Standard Time. To activate a chat, just click on the Help button at the top-right of your Outpost window:


Once you click that button, you'll be presented with a search box, which you can use to search for articles in our help center if you prefer. Or, to proceed to live chat during our service hours, click the Live chat button:


Note: If we are currently closed, clicking this button will generate an after-hours email to us.


Minimizing the chat window

Once your chat is in process, if you're finding that the chat window is obscuring parts of your screen, you can easily minimize it and restore it, using the button in the upper right corner as shown below:


Note: You won't lose your chat in progress by minimizing the chat window.






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