Outpost system status Follow

All systems are currently: UP

Past incidents

Thursday, February 27th, 2020

  • 2:56 PM
    Engineers have restored all Outpost services.
  • 2:53 PM
    We're having an issue with some of the Outpost service. Engineers are working to restore service as quickly as possible.

Wednesday, February 26th, 2020

  • 6:30 PM
    Our database upgrades have completed as planned. There were no outages or impacts on user experience within the Outpost app during our maintenance window.
  • 6:00 PM
    Scheduled Maintenance: February 26 at 9pm EST / 6pm PST 
    We have planned maintenance this evening to add capacity and improve your product experience. You may continue to use Outpost during this time. Feel free to contact us with any questions.

No incidents for 78 days
Outpost ran normally without interruption or issue from December 9th, 2019 to February 26th, 2020.

Monday, December 9th

  • 8:47 AM
    Engineers have resolved the issue that was causing email events to not be reflected on the email hosts. All events were queued during the issue and are processing now.
  • 7:53 AM
    Engineers found a problem causing events to not be reflected on Gmail/Gsuite or Office365 mail hosts. Email received and delivery is not impacted, Outpost is operating normally.

Monday, December 2nd

  • 11:28 AM
    Engineers resolved the problem and outbound mail services for Outpost hosted mailboxes resumed. All queued messages delivered normally.
  • 10:52 AM
    Outbound mail services for Outpost hosted mailboxes was interrupted. Sent messages are being queued for delivery.

No incidents for 130 days
The service ran normally without interruption from July 25th to December 2nd.

Thursday, July 25th

  • 8:00 PM PT
    Planned service outage for system updates
  • 8:19 PM PT
    All systems restored to normal functionality

Friday November 16th

  • 11:15 AM PT
    Engineers have found and resolved the problem.
  • 11:10 AM PT
    Engineers are currently investigating an issue that may be causing long load times or error messages within Outpost. 

No incidents for 88 days
The service ran normally without interruption from August 20th to November 16th.

Monday August 20th
  • 2:04 PM PT
    The engineers have restored service to all Outpost accounts. We're currently testing the service to ensure that everything is working normally.
  • 1:45 PM PT
    We are currently working on a system wide issue that has Outpost down. Our team is working on getting the service back online as quickly as possible.

No incidents for 86 days
The service ran normally without interruption from June 26th to August 20th. 

Tuesday June 26th, 6:00 PM PT:
The engineers needed to take Outpost offline for 30-45 minutes this evening to perform some database upgrades. We apologize for any interruptions and will have the service back online as quickly as possible. 

No incidents for 55 days
The service ran normally without interruption from April 12th to June 26th. 

Thursday April 12, 12:00 PM PT:
The engineers have found and fixed the problem and our QA team has finished testing Outpost. All systems are operating normally again and Outpost is updated with the latest features and fixes.

Thursday April 12, 8:55 AM PT:
Outpost is currently down while we fix the remaining problems from the update yesterday. We will update this page as soon as more information is available.

Wednesday April 11, 7:00 PM PT:
Our engineers have restored service to Outpost and mail functions are running normally. Mail search can be impaired but all other functionality should be normal. Engineers will restore mail search functionality tomorrow morning as well and then do a deeper investigation as to what caused the issues with today's update.

Wednesday April 11, 3:45 PM PT:
We released an update today for Outpost and the servers are having some problems for some users. Our engineers are currently investigating and hope to restore full service shortly. We will update this page as soon as more information is available.
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