Does Email Center Pro have an app? Follow

When designing Email Center Pro (ECP)  apps for telephones wasn't a market we chose to pursue, there weren't many apps available and they weren't in demand at the time. As a consequence, the "framework" for ECP wouldn't make this easy to do now.

However, you can use ECP in a browser on your phone and you can set up alerts in your account to get "push notifications" to simulate the function of having a mobile app for your phone. Here's how:

First, set up Alerts

ECP will let you configure alerts for a wide variety of situations and send those alerts via SMS to your cell phone. You can even set up alerts on Saved Searches, so you can  have a very customized set of criterion set to alert you.

  1. Locate the login links at the top of the screen (Logged in as...)
  2. Click Account & Tools
  3. Click the Alerts tab
  4. Click the Add Alert button
  5. Use the drop-down arrows in the Alert criteria to set Alertparameters
    1. Alert frequency: choose hourly or daily (once per day)
    2. Timeframe: choose time of day and days of the week for your alerts
    3. Mail type: choose all mail, just mail assigned to you, or just unread mail
    4. Mail location: choose a specific mailbox or saved search
  6. Click Add Alert again to add another Alert, if needed
  7. Click the Save button when done

TIP: Not specific enough?
If you want to be alerted on very specific criteria, you can create a Saved Search, and select the Saved Search by name in the final Alert criteria box (saved searches appear below the list of Mailboxes).

 

Next, set up an ECP Shortcut

Once you have alerts coming to your phone, you need a quick way to access the account. For this, you'll want to create a shortcut on the "Home" screen of your phone to your ECP login page. To illustrate this easier, we've created a short video, but here are the basic steps:

  1. Open your mobile browser (we recommend Google Chrome) and navigate to your ECP Login page
  2. Log into your ECP account using your user name and password. If prompted, make sure to let your browser store your login information.
  3. Now, click on the options or configuration button for your browser and choose "Add to Home Screen". This will create a shortcut on the Home screen for you to use when you receive an alert.

 

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