Adding an additional mailbox to your Outpost account Follow

You can add another mailbox to your Outpost account any time. Each mailbox must have a unique email address attached to it. So, for example, let's say you need to have separate mailboxes for:

  • Customer Service
  • Information
  • Vendor Communications

You will need to have three different Gmail addresses established in order to create these mailboxes. For more on creating multiple Gmail addresses, see this link.


Adding a mailbox

  1. In the bottom of the left sidebar, click the Settings icon:
  2. On the Settings page, click Mailboxes, and then click the Add mailbox button:
  3. Enter the mailbox name and "Send Mail As" name. If you like, you can also create a default signature for replies sent from this mailbox:

    Note: to fill in the Send Mail As field, think about the name you'd like your customers to see when they receive emails from you - such as your company name, or a department name.

    Note: If a user also creates a custom signature, then any messages they send from this mailbox will display their personal signature above the mailbox signature. For more details, see Adding or editing default signatures.

  4. Select which users will have access to this mailbox. You can Select none, Select all, or choose individuals from the list of users:
  5. Click Connect Mailbox:
  6. Lastly, you'll be prompted to select the Gmail account that will be connected to this mailbox:


More on mailboxes:

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