Adding a mailbox to your Outpost account Follow

You can add another mailbox to your Outpost account any time. Each mailbox must have a unique email address attached to it. So, for example, let's say you need to have separate mailboxes for:

  • Customer Service
  • Information
  • Vendor Communications

You will need to have three different email addresses established in order to create these mailboxes.

 

Adding a mailbox

  1. In the bottom of the left sidebar, click the Settings icon:
    outpost-settings-menu.png
  2. On the Settings page, click Mailboxes, and then click the Add mailbox button:
    adding-mailbox-v2.png
  3. From this point, the process will differ slightly according to the email address you're connecting to Outpost. Please use the links below to connect to your instructions:

     

    Connecting Outpost to a Gmail address

    Connecting Outpost to an Office 365 email address

 

Configuring your new mailbox

Once your mailbox is connected and your email history starts importing, you'll want to update two important settings on the Mailboxes page.

  1. In the bottom of the left sidebar, click the Settings icon:
    outpost-settings-menu.png
  2. On the Settings page, click Mailboxes:
    settings-mailboxes.png
  3. in the sidebar of the Mailboxes page, click on the card for the newly-created mailbox:
    add-mailbox-v2.png
  4. Enter a mailbox signature in the Signature field. This signature will appear on all messages sent from this mailbox:
    add-mailbox-config1.png

    Note: If a user also creates a personal email signature, then any messages they send from this mailbox will display their personal signature above the mailbox signature. 

  5. In the Users section, select which users will have access to this mailbox. You can Select none, Select all, or choose individuals from the list of users:
    add-mailbox-users.png
  6. Click Save Changes:
    outpost-preferences-save.png

 

More on mailboxes:

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments