Re-sending a pending user invitation Follow

Once sent, a user invitation will be available to accept for 7 days. If it hasn't been accepted in that time, you'll have an additional 7 days to re-send it, for a total of 14 days.

After 14 days, the invitation will be deleted automatically in your Outpost account. At that point, you can send a new invitation to the same email address.

 

  1.  In the bottom of the left sidebar, click the Settings icon:
    outpost-settings-menu.png
  2. On the Settings page, click Users:
    outpost-users-sidebar.png
  3. Scroll through the list of users in the sidebar to locate the user who needs their invitation re-sent. You'll see an indicator that the invitation has not yet been accepted, as shown below:
    outpost-resend-invite-v2.png
  4. Click on the user's preview card to open the user's account screen. At the bottom, click on Re-Send Invitation:
    outpost-resent-invite-button-v2.png

    Note: A link to the invitation appears above this button. As an alternative, you can copy this link and paste it into an instant messaging or text application to re-send it.

  5. After clicking Re-Send Invitation, you'll have the option to type in a new message to the user. Click Send Invitation: outpost-resend-invitation3.png

 

More on adding and managing users:

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